Guides
How to run the registration and the door properly.
What actually happens when 400 guests arrive in the same ten minutes, the venue wifi drops, and a dozen of them were never on the list. Written by the people who run these events in Malaysia for a living.
All guides
16
Agencies7 min read
Event registration software for agencies: what carries your client's brand, and what does not
Ask for the list of surfaces, not the adjective. On a paid AnnexHub plan the page, the emails and the ticket carry your client's name and logo and no AnnexHub credit. Our name stays in the web address and in the address ticket emails are sent from.
AnnexHub
Updated
Event ops10 min read
How to handle walk-in guests who never registered for your event
Invitations get forwarded, so walk-ins are a normal case. Decide the policy before the day, keep the desk out of the scanning lanes, and register them into the same list as everyone else.
AnnexHub
Updated
Registration12 min read
What to ask on an event registration form, and what to cut
Every field you add costs you registrations. Most corporate forms ask for things nobody ever reads afterwards.
AnnexHub
Updated
Comparison9 min read
Choosing an event platform in Malaysia: AnnexHub vs the alternatives
Most of these tools can take a registration. They differ on what happens at the door, and on whether anyone shows up to help you run it.
AnnexHub
Updated
Data6 min read
We lost our own event data. Here is what to keep, and who should own it.
Two hundred and thirty events, and we cannot produce a single no-show rate. Here is exactly how event data disappears, and the few minutes per event that would have prevented it.
AnnexHub
Updated
Method8 min read
How many check-in lanes does an event need?
Lane counts are arithmetic, not experience. Here is the arithmetic, every assumption it rests on, and the six situations where it stops being true.
AnnexHub
Updated
Event ops13 min read
How to run registration and check-in for a 500-pax corporate event
Five hundred people do not arrive over an hour. They arrive over fifteen minutes, and your lane count is the only thing that decides whether that is a queue or a crowd.
AnnexHub
Updated
On-site8 min read
Badges and lanyards for corporate events
Pre-printed badges are faster until one name is wrong. Then they are the slowest thing at the door.
AnnexHub
Updated
Event ops9 min read
How many people you actually need on event day
Crew is the cheapest thing you can add to an event and the most visible thing you can get wrong.
AnnexHub
Updated
Buying guide8 min read
Event check-in software for corporate events in Malaysia
Venue wifi, walk-ins and a finance team that wants a Ringgit invoice are the three things that decide which check-in tool survives a Malaysian corporate event.
AnnexHub
Updated
Compliance9 min read
The attendee data questions procurement will ask you
The deal does not stall on features. It stalls on a data question nobody prepared for.
AnnexHub
Updated
Pricing10 min read
What event platforms actually cost in Southeast Asia
The sticker price is rarely the number you pay. The pricing model is, because it decides whether a free internal event costs you nothing or costs you per head.
AnnexHub
Updated
Comms8 min read
Why your event emails land in spam
The most common reason a guest cannot find their QR code is that your email never reached them.
AnnexHub
Updated
Check-in9 min read
QR check-in vs manual attendee lists
Manual lists do not fail gracefully. They fail at the worst moment, which is the ten minutes when everyone arrives at once.
AnnexHub
Updated
Reporting8 min read
The post-event report that gets next year approved
Your client has to justify the spend to someone who was not there. That document is the deliverable.
AnnexHub
Updated
FAQ6 min read
AnnexHub FAQ
The questions corporate organisers actually ask us before signing off on a platform.
AnnexHub
Updated
Try it on a real event
The free tier covers one live event up to 50 guests.
Registration page, QR tickets and door check-in, including the offline scan queue. Enough to test the door properly before you commit to anything.